VA claim toolkit
VA claim starter checklist.
This is not claims advice. Use VA.gov or accredited help for claim-specific decisions.
Who this is for
Veterans and helpers who need a safe starting point before asking VA or an accredited representative about a disability claim.
First three steps
- Write a plain list of conditions, service events, treatment places and questions.
- Find an official VA or accredited representative starting point.
- Bring records to the official office or secure official channel, not to Vols4Vets.
Use this in 10 minutes
- Write the benefit or claim question in one sentence.
- Find your nearest official VA or accredited representative starting point.
- Write down one phone number or official link to use next.
- Make a short list of records you already have. Do not judge whether they are enough.
Use this in 30 minutes
- List dates, places and treatment sources you remember.
- Put VA letters, DD214 information and questions in one folder for the official office.
- Check whether the person helping you is accredited for VA claim representation.
- Write down deadlines without waiting for a perfect packet.
Call script
Hi, my name is ____. I am trying to understand the official next step for a VA benefit or disability claim question. Are you an accredited representative or official VA office? Do I need an appointment? What should I bring? Is there a secure official way to share documents if needed?
What to write down
- Confirmation number.
- Date and time called.
- Person or office name.
- Next deadline.
- Documents requested.
- Whether the helper is accredited for VA claim representation.
If the first office cannot help
Ask: Which official office handles this? Is there a county, state or VA office I should call next? Is there an accredited representative or official program for this?
What to gather
Photo ID, DD214 if available, VA letters, service records you already have, civilian records if an official or accredited helper asks for them, and a list of deadlines.
What not to send to Vols4Vets
Do not send Social Security numbers, claim numbers, DD214s, medical records, legal papers, passwords or private case details to Vols4Vets.
Official starting points
What happens after this link
- You may leave Vols4Vets.
- The official site may ask for private information.
- Only enter private records on official secure sites or with verified accredited help.
- Write down confirmation numbers.
- Save copies of what you submit.
- Come back to Vols4Vets if you need the next starting point.
Common mistakes
- Treating a private site as accredited without checking VA.
- Sending private claim details to Vols4Vets.
- Waiting until a deadline to gather basic records.
- Asking Vols4Vets what evidence is enough or how to win a claim. Vols4Vets cannot answer claim-specific questions.
Print checklist
Print this page and bring the checklist to an official office or accredited representative.
Related Vols4Vets pages
start a VA disability claim, what to bring to a VSO, VSO appointment packet.
Source note
Source note: Start with the official links on this page. Rules, hours, forms and eligibility can change.
Last reviewed: July 1, 2026.